CWS advise that all activities are booked in advance to save disappointment. All activities * will require full payment at the time of booking. Cancellations made more than 7 days in advance are entitled to a full refund, if you cancel your booking 72 hours in advance you are entitled to a 50% refund OR full credit if you wish to reschedule.
We operate a strict no-refund policy within 72 hours of your booked session. In the rare case of a lightning storm, activities will be momentarily postponed or, cancelled and re-arranged for an alternative date.
We advise that you turn up 45 minutes before your allocated time as late arrivals could result in missed sessions or shortened allocated times. CWS cannot be held responsible for late arrivals. Thank you for your understanding, and we hope to see you soon!
*Kayaks and Paddle board hire does not require advanced payment but is recommended. As with any activity at CWS, we cannot guarantee booking requests without full payment. Turning up without a confirmed booking is done so at your own risk.